Elevating the Enterprise Capabilities of Skype for Business
Making Skype for Business Your PBX Replacement
Are you thinking of deploying Skype for Business as your
next corporate PBX? Due to Microsoft’s increasing presence in the enterprise
unified communications market segment, many companies are either moving to
Skype for Business as their sole call control solution or are integrating it
into an existing PBX environment for specific departments or branch offices. On
its own, Skype for Business supports voice communications with a rich mix of UC
offerings, including presence, instant messaging and conferencing. But
implementing Skype for Business as a PBX replacement requires additional
mission-critical communications elements to fully replace what you have today.
AVST’s CX-E platform elevates the enterprise capabilities of your Skype for
Business environment. With its direct IP integration to Skype for Business,
CX-E delivers essential communications applications for your business,
including:
·
Enterprise-class voice messaging to support your
confidentiality and compliance
requirements
requirements
·
Enterprise-wide and departmental speech and DTMF
automated attendant
·
Informal call centre for ACD and UCD
functionality
·
Intelligent call completion based on schedules
and user presence
·
Personal assistant to enable your mobile
workforce
·
Interactive Voice Response (IVR) and
notification capabilities